At ROBOCORE, we are committed to ensuring your satisfaction with our products. Please read our Refund & Return Policy carefully to understand the terms and conditions:
Eligibility for Refund:
- Refunds will only be processed for products purchased directly from ROBOCORE’s official website.
- The refund process initiates only after the returned product is received by ROBOCORE.
Return Process:
- Customers must initiate the return process within 2 days of receiving the product.
- To return a product, contact our customer support at [[email protected]] to receive a Return Authorization (RA) number.
- The customer is responsible for covering the return shipping costs.
Non-Refundable Shipping Costs:
- The initial shipping cost paid by customers during the purchase is non-refundable.
- Customers are responsible for all return shipping costs.
Condition of Returned Product:
- The product must be returned in its original condition, including all accessories, manuals, and packaging.
- If the product is not returned in its original condition, a partial refund may be issued based on the product’s current condition.
Refund Processing:
- Refunds will be processed within 3 business days after the returned product is received and inspected by our team.
- The refund will be issued using the same payment method used for the original purchase.
Partial Refund:
If the returned product is not in its original condition, a partial refund may be granted based on the extent of damage or missing items.
Contact Information:
For any queries or concerns regarding the Refund & Return Policy, please contact our customer support at [[email protected]].
By making a purchase on our website, you agree to abide by the terms outlined in this Refund & Return Policy. ROBOCORE reserves the right to update or modify this policy at any time without prior notice. It is recommended to review this policy periodically for any changes.